Some Common Questions Answered
Do I Really Owe Money to Central Credit Control Ltd?
All of our accounts start with an account number that starts with DB. If your file number does not start with DB, then the collection agency trying to collect money from you is not Central Credit Control Ltd.
From debt collection to poor credit ratings, Central Credit Control Ltd can answer questions pertaining to a wide range of topics. Please read some of these frequently asked questions we have compiled for you. If you can’t find what you are looking for, do not worry. Simply connect with us, and we will do our best to assist you with your specific needs.
I’m Owing Money
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Can I Settle My Dues in Small Monthly Payments?
As Central Credit Control Ltd processes your account for collection, the full amount becomes payable immediately. However, a short-term arrangement can be set up in some cases upon reviewing your financial situation. Speak to our representative at 1-877-222-9876 to find out if you will qualify for this arrangement.
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I Need a Letter Certifying That My Debt Is Settled. How Can I Get One?
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My Credit Bureau Report Is Reflecting an Unpaid Debt with Central Credit Control Ltd. What Do I Do?
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I Want Information on What Is Reported in My Credit File. How Can I Get That?
I Want to Collect Money
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There Are Overdue Accounts That My Company Needs to Collect. How Do I Get Started?
Getting started isn’t as simple as one, two, three. However, Central Credit Control Ltd has a team of business debt collection professionals who can help you with minimal paperwork. We just need basic debt information as well as documentation and authorization to collect the debt. We will help you at every step of the way and get you paid. Contact us today to get started.
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Can I Send More Than One Overdue Account for Collection?
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What Is the Right Time to Send an Account to the Collection Agency?
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If I Use a Collection Agency for the Recovery of an Account, Will I Lose the Customer?
General FAQ
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I’m Getting Calls, Emails, or Text Messages for Paying a Debt That Isn’t Mine. What Do I Do?
We regret the inconvenience you have been put through. Our database management involves complex processes, including telephone numbers being recycled, which can result in errors. We sincerely never want to bother anyone in error and ask for payments that they are not liable for. If this is happening with you, report the wrong number to our team at bradleyrice@centralcredit.ca, and we’ll quickly rectify our records. Important: Please be informed that if you are indeed liable for a debt, making timely payments is mandatory. The debt will also continue to impact your credit score until it is settled. Falsely reporting contact numbers and having your account updated will not free you from debt. In fact, this will result in problems and barriers eventually (find more on this in the last question).
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Is Online Payment an Option for Me?
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My Credit Rating Has Become a Roadblock in My Efforts to Get a Loan to Pay in Full. What Are My Options?
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What Alternative Sources of Money Are Available for Me?
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How Long Does It Take My Credit Score to Improve After Paying My Account?
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What Are the Possible Consequences of Ignoring a Collection Agency?